Health Information Sharing

Patient Info » Health Information Sharing


Some of your health information is shared between healthcare providers in Christchurch. This is done through a secure record system called HealthOne that stores health information including GP records, prescribed medications and test results. Authorised healthcare providers such as GPs, community nurses, pharmacists and hospital doctors and nurses can access your information stored in HealthOne.

HealthOne came about as a matter of urgency following the Christchurch earthquake. Sharing health information means that if you see another healthcare provider in Christchurch Hospital or medical centre they have available your vital health information such as prescribed medications, lab results and medical conditions. This is important, espcially in emergency situations as it means:

  • other healthcare providers can make more informed decisions about your healthcare
  • they are not relying on you to remember your medical history and the prescribed medications you take
  • there is no need to repeat tests such as blood tests and Xrays or scans

Your health information is available only to your healthcare team, no-one else. It remains confidential and there are security checks in place to monitor who has accessed your records and why.

You can choose not to share your information by

  • telling your GP during a visit or consultation (this includes requests to mark specified lab results confidential*)
  • telling your pharmacist when having a prescription filled
  • calling Freephone 0508 837 872 (0508 TESTSAFE)
  • emailing with your full name, DoB and postal address

If You Choose Not to Share Your Information…

…health professionals caring for you may not immediately have the information they need to provide you with the best and safest care possible. If you are thinking of opting off, please discuss your options with our Practice Manager or contact the Freephone number above.

For more information, or information in Chinese, Korean or Tongan click on the link.